For ages 21+

cbaji Responsible Gambling — Stay Safe, Set Limits

cbaji believes that betting is entertainment — not a burden. We are committed to ensuring a safe and informed playing environment for every member on our platform.

For ages 21+ only 24/7 Support Self-Exclusion Deposit Limit Controls

Why is Responsible Gambling Important?

When online betting and casino games go beyond controlled enjoyment, they can have a negative impact on personal and family life. cbaji always wants its members to play with awareness, stay within a set budget, and keep gambling as a source of fun — not as a solution to financial problems.

Under cbaji's Terms and Conditions, no person under the age of 21 may open an account or place bets on this platform. Age verification is an essential part of our registration process and is strictly enforced.

The most important thing to keep in mind when betting is that winning is never guaranteed. Every game has a random outcome, and previous wins or losses have no bearing on future results. We therefore recommend — only bet money that you can afford to lose.

Remember: Betting is an entertainment activity. It is not a way to earn income or repay debt. If you feel your gambling habits are getting out of control, contact the cbaji support team immediately.

Tools to Keep Yourself in Control

cbaji offers several features that let you manage your own gambling habits.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and a set waiting period must pass before it can be increased.

Deposit Control

Session Time Limits

Set a maximum duration for each gaming session. When the time is up, you will receive an automatic notification to help you take a break.

Time Control

Temporary Break

Temporarily close your account for a set period — from 24 hours up to several weeks. During the break you will not be able to log in or place bets.

Break Mode

Self-Exclusion

Apply for a long-term self-exclusion — from 6 months up to permanent. During self-exclusion your account is fully deactivated and no promotional messages will be sent.

Self-Exclusion

Activity History

View your betting history, deposit amounts, and transaction details at any time. Being aware of your own spending patterns is the first step toward responsible gambling.

Tracking

Direct Support

If you would like to activate any limit or apply for self-exclusion, contact cbaji's 24/7 live chat. Our team is always ready to assist in Bangla.

24/7 Support

Warning Signs of a Problem

If you notice any of the following in yourself or someone close to you, it is time to seek support.

01

Spending Beyond Your Budget

You are betting more than your set limit, or trying to chase losses by placing more bets after losing.

02

Neglecting Daily Responsibilities

You are spending excessive time gambling at the expense of work, family, or study commitments.

03

Borrowing to Bet

You are taking out loans to bet or secretly taking money from family members.

04

Unable to Stop

You have tried to stop betting but keep returning, or you feel restless when you are not playing.

05

Tendency to Hide

You are concealing your gambling habits from family or friends, or understating the amount you have lost.

06

Ignoring Emotional Distress

You are experiencing excessive anxiety, anger, or frustration over betting outcomes that is affecting your normal life.

Assess Yourself

Read the questions below. If two or more answers are "yes", speak with the cbaji support team or seek help from a professional counsellor.

Are you betting more in an attempt to recover money you have lost?
Do you spend most of your day thinking about betting?
Do you feel you now need to place larger bets to get the same excitement as before?
Have you repeatedly failed in your attempts to stop betting?
Is tension building in your relationships with family or people close to you?
Have you ever borrowed money for betting or skipped an important expense?
These questions are only to help you become aware of your own habits — they are not a diagnosis. For any concern, contact cbaji's 24/7 live chat.

Where to Find Support

If you cannot manage on your own, asking for help is a sign of strength. The following are available to support you.

cbaji Live Chat

cbaji's support team is available 24 hours a day, 7 days a week in Bangla and English. For self-exclusion, setting limits, or any concern, speak directly via live chat.

Email Support

In addition to direct contact, you can also write in detail by email. cbaji's support team replies in Bangla by email as well and will help you take the necessary steps.

Family and Loved Ones

Talk openly with a trusted family member or friend. The support of people around you can often help change the situation faster than professional assistance.

Professional Counsellors

Seek help from a behavioural addiction specialist or mental health counsellor. Mental health services are available through both government and private providers in Bangladesh.

Support Groups

Join a group that helps people overcome addiction. The experiences and encouragement of others can offer a new perspective on dealing with your own situation.

cbaji's Commitment

cbaji believes that building a responsible platform is not just an obligation — it is our ethical duty toward our members. You can find full details of this commitment on our About Us page.

  • Only persons aged 21 or above are permitted to register an account and place bets. Age verification is completed at the time of registration.
  • An account is deactivated as soon as a self-exclusion request is submitted, and no promotional messages are sent during the self-exclusion period.
  • Lowering a deposit limit takes effect immediately; increasing it requires a set waiting period to prevent impulsive decisions.
  • Our support team responds in Bangla 24/7 — assistance for activating any limit or submitting an exclusion request is available via live chat or email.
  • Under our Privacy Policy, members' personal information is kept secure and is not shared with third parties.
  • Betting advertisements or promotional messages are never directed at minors, and responsible gambling messages are always presented clearly.

Questions About Responsible Gambling

Only persons aged 21 or above may open an account and place bets at cbaji. Age is verified during registration, and identity documents may be requested in cases of doubt.

To self-exclude, contact cbaji via 24/7 live chat or email and let us know how long you would like to be excluded. Your account will be deactivated as soon as your request is received. The account cannot be reactivated before the exclusion period ends.

Lowering a deposit limit takes effect immediately. However, a request to increase a limit requires a set waiting period — this is designed to protect you from decisions made in the heat of the moment.

Family members may contact the cbaji support team directly. We will assess the situation and take the necessary steps. Protecting the member's wellbeing is our priority.

No. Betting is purely an entertainment activity. The outcome of every game is random and there is no guarantee of winning. Treating betting as a source of income increases the risk of financial harm. Always spend only money that you can afford to lose without affecting your daily life.

cbaji's live chat is available 24 hours a day, seven days a week, and support is also available by email. Both channels can be used in Bangla. Any responsible gambling matter — setting limits, self-exclusion, or concerns — is handled by our team with full confidentiality. For more general questions, you can visit the FAQ page.