cbaji Privacy Policy

Introduction and Scope

cbaji (https://cbajibet.cam) is an online gaming and sports betting platform operated for users in Bangladesh. This privacy policy is a legally binding document applicable to every member who uses cbaji's website, mobile application, and related services.

By registering on our platform or using any of our services, you accept the terms of this privacy policy. This policy forms an integral part of our Terms and Conditions, and both documents should be read together.

cbaji treats the protection of its users' personal information as a top priority. We believe that user trust is built through transparency and accountability. Through this policy, we aim to clearly explain for what purpose, how, and for how long your information is used.

Data Collection

cbaji collects two types of information: (a) information you voluntarily provide, and (b) information collected automatically through your use of the platform.

2.1 Directly Collected Information

The following information is collected for registration and account management:

• Full name, date of birth, and nationality
• Mobile number and email address
• National ID or passport number (for identity verification)
• Mobile banking account details (bKash, Nagad, Rocket, Upay) — for transaction processing only
• Messages and attachments sent to customer support
• Any other information provided directly by the user

2.2 Automatically Collected Information

The following information is collected automatically while using the platform:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Usage time, session duration, and page visit patterns
• Gaming history, betting records, and transaction logs
• Data collected through cookies and similar tracking technologies (see Section 5 for details)

2.3 Information Received from Third Parties

In some cases, cbaji may receive limited information from identity verification agencies or anti-fraud service providers. This information is used solely for account security and fraud prevention.

Purpose of Data Use

Collected information is used for the following specific purposes:

3.1 Service Operation and Delivery

• Creating, managing, and securing user accounts
• Processing deposit and withdrawal transactions
• Providing bonuses, promotions, and VIP benefits
• Running gaming and betting services without interruption

3.2 Communication and Support

• Providing customer support via live chat and email
• Sending important account notifications and updates
• Sending OTPs and security alerts
• Relevant promotional information (subject to user consent)

3.3 Security and Compliance

• Preventing fraud, money laundering, and unauthorised access
• Age verification — ensuring services are available only to members aged 21+
• Technical improvement of the platform and error analysis

Data Sharing and Disclosure

cbaji may share your personal information with third parties only in the following specific circumstances:

4.1 Service Provider Partners

Minimum necessary information is shared with selected trusted partners for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management. These partners are contractually bound to comply with cbaji's privacy standards.

4.2 Legal Obligations

Information may be disclosed in response to a court order, a lawful request from law enforcement, or a direct requirement under applicable law. cbaji seeks legal advice in such cases and provides only the minimum information required.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new authority. cbaji will provide advance notice in such cases.

4.4 Security Protection

Information may be shared for the safety of other users or staff on the cbaji platform, or in the course of investigating fraud or legal violations.

Cookies and Tracking

cbaji uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, manage security tokens, and run the platform's core functions. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme) and improve usability.
• Analytics Cookies: Collect platform usage statistics to help improve the quality of our services.

5.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, this may limit some features of the platform.

Data Storage and Security

6.1 Retention Period

cbaji retains your personal information for the entire duration your account remains active, and after account closure for as long as required to meet legal obligations.

6.2 Security Measures

cbaji has implemented the following technical and organisational measures to protect your information:

• All data transfers secured through SSL encryption technology
• Sensitive data (passwords, payment information) stored in encrypted form
• Access controls — only authorised staff can access the information they need
• Regular security audits and vulnerability testing
• A rapid response plan in the event of a data breach

Your Rights

As a cbaji user, you have the following rights regarding your own personal information:

7.1 Right to Access

You may request a copy of the information cbaji holds about you at any time. This request can be made by email.

7.2 Right to Correction

If there is any error or inaccuracy in your information, notify cbaji. Once verification is complete, the incorrect information will be corrected.

7.3 Right to Deletion

Beyond legal obligations, you may request deletion of your information alongside a request to close your account. cbaji may be legally required to retain certain information for a specified period.

7.4 Right to Unsubscribe from Marketing

If you do not wish to receive promotional emails or messages, you may unsubscribe at any time. However, important account-related notifications will continue to be sent.

To exercise any of your rights, contact cbaji's support team. We are committed to responsible gaming — visit our Responsible Gaming page to learn more.

Privacy of Minors

All cbaji services are strictly for individuals aged 21 and above. Registration or use of the platform by anyone under 21 is completely prohibited.

If cbaji becomes aware that information from a minor has been collected by mistake, it will immediately delete that information and close the associated account. If you have any information about underage use, please notify our customer support.

Third-Party Links

The cbaji platform may sometimes contain links to third-party websites. These websites have their own privacy policies and are outside cbaji's control.

You are advised to read the privacy policy of any third-party website before visiting it. cbaji bears no responsibility for how your information is handled on third-party sites.

If you have general questions about our platform and services, you will find answers in our FAQ section.

Policy Changes

cbaji reserves the right to update this privacy policy as needed. When changes are made:

• The updated policy will be published on this page and the "Last Updated" date will change.
• For significant changes, a notification will be sent to your registered email or mobile number.
• Continued use of the platform after the updated policy is published will be considered acceptance of the new terms.
• If you object to the new policy, you may request to close your account.

cbaji will provide a copy of any previous version of the policy upon request. For more information about us, you can visit our About Us page.

Contact Us

For any privacy-related questions, complaints, or requests, please contact cbaji's support team. We provide assistance in both Bengali and English, 24/7.

cbaji aims to respond to your enquiry within a reasonable time. For privacy-related requests, we will follow up with details directly by email.